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Get a little holiday cheer with Learn2GroomDogs.com!
Rating Dog Personalities
You have a new client on the books. It’s a Lhasa/Maltese mix – or in the new world of designer dogs, it’s a “Lhatese.” The client arrives precisely 15 minutes late. She’s dressed to the nines and everything matches… even the dog.
The dog’s name?
You guessed it – Precious.
You know you’re in trouble.
If you’re a one groomer salon, you can keep the personalities of all your canine clients in your head. You know any dog named Precious is far from… precious.
But what if you start expanding your salon? What if you bring on a new bather? Maybe you have an assistant handling your appointments? Or maybe you have an inexperienced groomer joining your team?
Wouldn’t it be helpful to know the personality rating of the dogs scheduled for the day? Read the rest of this entry »
How to Get Smooth Legs on a Close Haircut – Tricks to Eliminate “Stickie-outies” on Legs
Do you struggle to get the spindly legs smooth of that clipped #5 all trim? The body comes out nice and smooth – but the legs… ugh.
Getting smooth legs is always a pesky problem for new groomers. Maybe you’ve been grooming for a while, but still struggle with this area. You’re not alone. Legs should only take you a few minutes to get smooth. If you’re missing the mark, here’s some help.
My Golden Rule for All Clipper Work
3 passes and you’re done. Period.
Your end result should be super smooth. No rough spots. No sticky-outies.
Fast. Clean. Simple.
Legs have their own sets of challenges. One of the largest issues is simply the shape. When you set a clipper blade on one of those spindly legs, the point of contact is minimal. Look at it on your own finger, simulating a leg. You’re only making contact with one or two teeth. You’re going to have to rapidly go over those legs several times if you have any hope of getting them smooth.
I have some ideas for how to get a nice finish on those legs in no time. It’s easy when you understand the principles and the foundation skills of all good clipper work. Read the rest of this entry »
Correcting Behavior During Grooming – Learn the 4 Keys to Successful Pet Handling
If you are a long time pet professional, you’ve probably mastered today’s topic. If you are fresh to the industry, you are probably struggling with it.
How do you handle the dog that does not want to cooperate with the grooming procedure?
You’ve heard me say this about dogs before – but let’s do a quick review.
- They are hard-wired to think like a dog.
- They are a predatory pack animal.
- They are silent communicators.
- They read body language.
- They respond to energy.
The most over used word in a dog’s vocabulary is “no.” It’s a common enough word, but it means nothing to them. Why? They hear it all the time. How often is that word spoken every day? Pet owners are constantly “crying wolf” around the dog.
How to Read Classic Dog Body Language – Appropriate Composure for the Pet Professional
We work with pets because we are passionate about them. It’s simple: we love what we do. Yet it’s important to remember that every dog is an individual. Not only do they look different, they all have different physical and emotional characteristics. Different personalities.
Some dogs receive clear directions from their owners. They have rules and boundaries at home. This makes them very easy to work with in a professional setting. Other pets will not be well-mannered in a professional setting. The personality quirks we all experience working with pets will vary from dog to dog.
- Many will be perfect angels
- Others will be mildly annoying
- Some will be potentially dangerous to work with for both the handler and the pet
Based on your level of pet interaction experience, you should be able to work through many of these personality quirks. Your commands to the pet need to be clear, concise, and consistent. Read the rest of this entry »
Help Fellow Groomers Affected by California Wildfires – Groom One for California!
Our fellow pet groomers in California need our help! Join us and make a donation to the California Professional Pet Groomers Association (CPPGA). This organization will help fund those in need and distribute the funds that come from your generous donations.
We have accepted the “Groom One for California” challenge of sending the proceeds from one grooming per day and we are asking you to do the same. Any amount helps!
Below is a special message from Melissa Verplank and the link to make your donation: https://www.paypal.me/CPPGA
Paying Groomers – What is Fair?
How and what professional groomers get paid is always a hot topic. There are so many variables:
- Hourly?
- Commission?
- Pay rates?
Over the years I’ve tested just about every possible combination of scenarios to try to determine what was fair, what worked, and what didn’t.
When I started my first business, I groomed in the vans right beside my mobile groomers. My team earned 50% commission of the grooming charges. We also had an extra “house call charge” for the front door service per stop (not per dog).
My mobile fleet grew from one van to six in about five years. Plus, I added a grooming salon to the mix. We were busy all the time. However, every once in a while, cash got tight.
Have you ever been there? Read the rest of this entry »
Bubble Baths and the Holiday Grooming Rush?
If you have a reasonably busy salon and have been at this for a few years, you know the holidays mean crunch time. You’ll be grooming most of your regular clients in days instead of weeks. Do you have control of your schedule?
You may find yourself racing to juggle the demands of your business and your family. Keeping your customers happy is crucial to the health of your salon, but not at the expense of those you love. Don’t let the insanity of the holiday season put a damper on your festive mood.
I learned the hard way. Grooming super long hours up to 14 days straight before Christmas left me totally exhausted and spent. I was definitely a Scrooge throughout the entire holiday season. I knew I had to make a change when one Christmas I literally slept through the entire day.
Here are a few ideas from myself and my team of seasoned grooming pros to help you make the most of the holiday rush. Read the rest of this entry »
Are You Taking Care of Your Best Customers?
It’s hard to believe, but the major holidays are just around the corner. What does your appointment book look like? Are you booked out until after the holidays?
If you are, CONGRATULATIONS! Give yourself a huge pat on the back. Being proactive with your schedule feels great, doesn’t it?
If you’re still trying to fill holes in your schedule, there’s a question I’d like to ask.
Do you know who your most valuable clients are? Whether you are a solo flyer or work with a team, you can benefit from knowing what type of client brings in the most revenue.
When it comes to the busy holiday season, knowing how to prioritize appointments can be very helpful. As much as we would like to get to every client, there are only so many hours in a day. It can be hard to decide who gets appointments and who gets turned away. Read the rest of this entry »
Challenging Dogs on the Grooming Table
When I first started working with dogs, I worked with a groomer who didn’t have a lot of patience with them. Dogs danced. They panted and drooled. They sat down – a lot. They growled, pulled, snapped, and bit. The groomer was constantly struggling. It did not take long before I began to think most dogs were naughty on the grooming table.
Eventually, the groomer moved on and I got a promotion. I went from being a kennel worker to grooming. It was not an advancement I was looking forward to.
I came from a horse background. The better I understood the behavior and psychology of horses, the stronger horsewoman I became. The horses I worked with became my partners. We were a team. When you’re dealing with large animals, that’s exactly what you want.
I quickly applied this concept to the dogs I was working with every day. Sure, I had to learn the haircuts. More importantly, I had to learn how to win their trust and cooperation. I needed to get inside the mind of a dog. Read the rest of this entry »