Member Video: Open Mic Q&A with Melissa Verplank at the Festival of Grooming in the UK - 24 minutes
This is a rare occurrence: while speaking in the UK, Melissa ended up with some extra time on stage! In this session, filmed before a live audience, you get to be a fly on the wall. Melissa looks for questions from the audience. Real problems you, and they, deal with every day! With over thirty years of experience running multiple grooming facilities, there isn’t much Melissa hasn’t dealt with. Join her as she trouble shoots, coaches, and makes suggestions on ways to handle 9 different problems her UK audience tossed to her for suggestions.
In this video you will learn:
- How to raise your prices.
- Ways to manage, motivate, and train your staff.
- How to handle the clients that wants to stay and watch.
- What type of information do you gather on your client cards.
- What is the #1 tip for someone just starting out as a new groomer?
Experts in this Video
Melissa Verplank is a Certified Master Stylist and long time business owner.