Growing your business starts with two simple equations:
If you want your business to thrive in any economy, you need insurance – and repeat business is your insurance plan.
During my recent lecture about client management at a large trade show, an audience member said something so amazing I knew I had to share it with you. I wish I had caught her name so I could give her full credit for her brilliant idea.
Professional groomers are always busy when the weather is warm. Most of us are booking out two to three weeks (or more) in advance. When the weather is toasty, people always want their pets groomed. The dogs are hot, dirty, and stinky. Even the once or twice per year clients start calling. Read the rest of this entry »
Have you ever sat down and thought about what your clients are worth to you?