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An Easy Way to Create a Poodle Beveled Cuff

As with all grooming techniques, there are many ways to get the job done.

When I was a contest groomer, I always did my Poodle cuffs by hand. I would brush the coat down then give it a quick fluff with my comb. Once it was fluffed, I’d glide a long straight shear in and set the lower edge. Then I’d re-fluff and grab my long curved shears to round and bevel the edges. It was time-consuming.

Done well, the beveled cuffs came out gorgeous. Done poorly, they were a sloppy mess. I had four chances to be perfect with my cuffs – or four chances to really mess up.

For pet dogs, I quickly taught myself another method. It was quick. Fool-proof. And it worked well on most of my shorter stylized pet trims.

On most of my pet trims, I cheated off excess leg hair by skimming it with a guard comb. Not only was it fast – it helped me set the length, too. Once I had the legs roughed in, I would brush the leg coat over the clipped foot with a firm slicker brush. I would slide my hand down the leg with my thumb and first finger resting just below the clipper line on the Poodle foot. My fingers would be my guide as I slid in a small pair of detailing scissors (I choose small shears for the safety of my own fingers!). I would scissor all the way around the cuff line, removing the longer hair.

When I released the coat… voila! A perfect cuff for an active pet. I could adjust the fullness of the beveled cuff by adjusting my scissored line somewhere between the lines of the knuckles of the foot and just below the clipped line on the foot. The lower I was on the foot with my cuff line, the fuller the bevel.

Once my cuff was set, I would neaten and finish the entire leg with shears, smoothing out my guard comb work.

I used this method for years. I even started to incorporate it into my more polished work in the contest ring. It worked well there, too – especially if I used it as a double-check after I did my cuffs with longer shears.

In the past few years, I’ve seen extremely talented stylists start using another method to get perfect cuffs every time. They use a #30 or #40 blade on their clippers! Who knew?

So how do you do it?

It’s very similar to my old method, but instead of shears, pet stylists reach for their cordless 5 in 1 style clipper. They set the blade at the shorter levels, basically the length of a #30 or #40 blade.

Hold the foot off the table at a comfortable level for the pet. With a firm slicker brush, brush all the hair down around the foot. Once the coat is brushed into place, slide your hand down the pet’s leg, thumb and forefinger closest to the foot.

Stop and hold the foot with your fingers coming to rest right at the clipped cuff line. While maintaining your hold on the foot, gently trim at right angles around the cuff with the #30 or #40 blade. Simply touch the coat at the edge line you want to set.

The fullness of the leg coat will determine where you place the line. For fuller legs, use the top of the crease marks on the toes. If the leg coat is shorter, move the line closer to the clipped cuff line.

When you release the coat, the fur will be nicely beveled. The line should be crisp and free of all stray hairs. As with the hand-scissored cuff, check the work from all angles to make sure the cuffs are level from side to side and front to back. Don’t forget to look from table level when inspecting your cuffs for perfection.

It may take a few tries to perfect this technique, but once you do, creating flawless cuffs every time becomes simple. With a well-prepped dog, this technique is fun, fast, and super safe.

Happy trimming,

-Melissa

P.S.

Do you have any tips to share?  Jump over to the Learn2GroomDogs Facebook page  and tell us.


Customer Service Basics

happy-clientrrrThis is the time of year when we think a lot about being grateful. As someone who works with people every day, I often think about customer service and how much of it makes an impact on our business and ourselves.

It’s easy to take your customers for granted when your shop is booked out several weeks in advance – or if you’re the only game in town. Sooner or later, another business like yours is going to spring up nearby. Are you ready? If all things are equal…

• Convenience
• Location
• Quality
• Price

…what do you do to set yourself apart? When your clients have coffee with their friends do they say, “They aren’t that great, but they’re so close to my house…” OR “I have to drive out of my way to get there, BUT IT’S WORTH IT.

Read the rest of this entry »


Nine Seconds to Make a First Impression

Dog-Computer-Wallpaper-1024x768rrYou meet someone for the first time – it could be a new client walking through your doors, someone at a grooming trade show or a new team member.

The moment that stranger sees you, their brain makes a thousand assumptions.  It might be a new client or someone you meet anywhere else.  You are giving off clues about yourself before you ever begin to speak.  They are gathering a wealth of nonverbal clues about you.

What are nonverbal clues?

Nonverbal clues include all the ways you present and express yourself, apart from the actual words you speak.  Things like eye contact, gestures, posture, body movements, and tone of voice.  All of these signals can convey important information that isn’t put into words.  They are extremely important at work and in business.  Perception is reality. Read the rest of this entry »


A Unique SOS for Grooming Help

Pina with Poodle puppy

This is an amazing TRUE story that took place a few weeks ago with one of my companies. It’s uncanny how all the pieces of this puzzle fell together. In the end, it was tremendously rewarding to see someone apply a lesson so well.

I currently oversee five different companies in the pet industry. I don’t have a lot of extra time to spend in the social media world. However, I’m lucky to have a team of people around me that are able to spend a bit of time there. They give me a heads-up when they feel there is something worthy of my attention. On this particular day, there was a very loud SOS cry for help from Facebook.

Lea Ann is a newer groomer from Kentucky. She just had a client purchase a 7 month-old, cream, Miniature Poodle show puppy — and she wanted her to groom it! Her first show was in three weeks. Yikes! Although her basics grooming skills were strong, this presented a challenge outside of her comfort zone. She turned to her friends on Facebook for help.

One of those friends is Lisa Van Sweden my illustrator for Notes from the Grooming Table and Theory of Five. Whenever Lisa sees a tough question — or a plea for help — she privately contacts me to see if I can help. Lea Ann had no idea Lisa was connected to me, the Paragon School of Pet Grooming or Learn2GroomDogs.com — all she knew, “was Lisa was well-connected.”

Now this is where it gets weird.

A few weeks earlier we had been in Florida filming for Learn2GroomDogs. One of the Training Partners we filmed was Irina (Pina) Pinkusevitch. Pina did a grooming demonstration on a 7 month-old, cream, Miniature Poodle show puppy! Uncanny.

Not two hours prior to receiving this SOS, I had reviewed the rough edit of this video. We were getting ready to put it up as a ‘Sneak Peek’ in the next few weeks on Learn2GroomDogs, giving people a small taste of what they could look forward to in the Full Length video. The Full Length video would not be available for another four weeks.

I knew this lesson was almost custom-made for Lea Ann! However, if we stayed on track with our release schedule — she would miss her window of opportunity to make the first dog show with her client’s puppy. To complicate a few things, we were missing about four or five minutes of footage in the rough edit. (That’s why I review every video one or two times before it goes up on L2GD!) The footage that was missing was really critical; how to band off the top knot and create “the bubble.”

The next thing that was standing in our way was that Marc and I were headed off for a ski vacation with fellow top stylists, Teri DiMarino and Kathy Rose. Still, I knew I had to get this footage to Lea Ann ASAP.  As we’re driving to the airport, waiting for flights and touching down in Salt Lake City Utah, I was in touch with my office, our editor, and Lisa who was the link to Lea Ann. We needed to find the missing footage, finish out the edit a few weeks early and quietly posted on the L2GD website. The only people that were going to be able to find it in the tangle of over 200 videos, were people that had the inside scoop — namely Lea Ann.

Luckily, she found the video. It looks like it was exactly what she needed. The before/after photos arrived while we were skiing. I was so proud of her work. Teri and Kathy were impressed too. It was amazing to see how easily somebody could grasp the information on their computer screen by watching a streaming video lesson on-line and apply it to a real live dog. She nailed it. Sure, there’s some tweaking that can be done. Even the best stylists in the country are never 100% happy with their work.

Once we got back from skiing, I contacted Lea Ann privately via Facebook. That’s when I learned the next unique piece of the puzzle. She writes this;

“I’ve been a groomer for almost four years now. I was an actually student of Courtney Ramstack. I feel so lucky to have studied with her initially. She was tough, but I felt like I walked away from her grooming academy with the best foundation possible. It was a four week course featuring 40+ hours of classroom and hands on instruction. I LOVE watching her videos as well. It feels like I’m coming home.”

Now I’m totally blown away. She’s “One of Courtney’s girls!” I should have known when I saw the work. Courtney is one of my all-time favorite people. We go back a long way. We all met when PetsMart used the Paragon School for corporate training in the late ‘90s and early 2000s. In fact, two of my trainers and Courtney all competed at the same time around the country in grooming shows. They became great friends and earned the nickname “The Blonde Squad”. Over the years we’ve all maintained our contact and our friendship. She’s even been up to my home and ridden our Friesian horses. Having Courtney as one of our Training Partners for L2GD has been a treat. Not only is she an amazing person with a huge heart, she’s a fabulous teacher!! Lea Ann was fortunate to have trained under her initially — she got good solid basics and it shows!!

Lea Ann is even taken it one step further and contacted Pina where she got a very warm welcome. She also has been able to reconnect with her initial trainer, Courtney. Were excited to see where Lea Ann is going to take this grooming. Hopefully she’s made some contacts that will open the doors of opportunity even much wider for future as a talented pet stylist.

It’s such a small world. It’s amazing that a simple request for help on Facebook can yield the type of results that Lea Ann experienced. Whether you believe in Six Degrees of Separation or The Secret, this entire story has a unique feel to it — a warm fuzzy feeling that reminds all of us why we are in the service business. I love the pet industry and I love being able to help both people and pets through education.

 


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