Salon Tour with Courtney #1
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Runtime:15 minutes, 21 seconds
Bridgeview’s mission is to provide the highest quality veterinary medical care and grooming salon services in a friendly, relaxed setting. They sincerely care about owners and their pets! That is what Bridgeview Animal Hospital and Bridgeview Grooming Salon is all about.
Join Courtney Ramstack, the director of the grooming department, as she personally shows you through this well-designed grooming facility. This 2,000 square foot salon imparts an uncluttered ‘spa’ atmosphere. It was designed to be bright and airy. The styling area has room for 6 styling stations. The bathing area boasts three tubs at various heights. The abundance of holding spaces for the pets allow the Bridgeview’s grooming department to streamline their day to maximize productivity in a relaxed, caring manner.
In this video you will learn:
• How to get a ‘spa’ feel in the salon.
• How to maximize productivity levels with strategic appointment setting procedures.
• How to track over 30 dogs through the bathing process.
• Why they allow clients to stay with their pets, if requested.
• Unique options for electrical outlets.
Courtney Ramstack began her career in 1998 as a bather and dog behaviorist with a large retail pet store. Courtney spent two years in the role and quickly learned her passion was in grooming and making sure all pets looked their best. Courtney was promoted to groomer and began managing a salon shortly thereafter. In late 2000, Courtney attended a corporate training program conducted by The Paragon School of Pet Grooming. Paragon was instrumental in helping develop her skills, while also teaching advanced grooming techniques. Upon successful completion of the course, Courtney was accredited as a Salon Training Director.
Courtney began competing in professional pet grooming shows where she has numerous placements and wins in the Poodle, Bichon, and Terrier classes. The highlight of her competition career was winning Best in Show and Best in Class with her poodle.
From 2000-2010, Courtney conducted numerous training sessions at three separate locations. Courtney shared her passion for grooming and advanced grooming techniques with over 150 students throughout the Midwest. Some of her students haves gone on to compete and win at high level grooming competitions. Most of her students continue to work in the grooming industry and have opened their own salons. While teaching these courses, Courtney became an IPG Master Groomer and is currently working on dual Master Stylist status with the NDGAA.
Courtney has managed several successful salons. She has had a significant impact in growing sales, and more importantly, she has been instrumental helping clients understand the importance of proper hygiene for their pets. Most recently, Courtney has taken her exceptional grooming talents to a local veterinary clinic in Carmel, IN where she manages award winning stylists while still finding time to groom for her huge client network.
Courtney is married and has two beautiful children that keep her very busy with activities. She has two dogs, a Miniature Poodle (Dolly) that is a Grand Champion, a rescued husky/golden retriever (Hazel) and a cat (Joy).
Courtney is a compassionate leader with a strong sense of quality and attention to detail Her salons have a reputation of beautiful work combined with outstanding customer service. She takes great pride in making her shops a fun and exciting place to work in the Indianapolis area.