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JZ10: Brags and Snags March 2024

Joe Zuccarello’s latest video is live for L2GD Members!

In this JZ10 Groomer Business Tip, Paragon president Joe Zuccarello invites us to do a quick gut check about what is working and what isn’t. Our brags are things that went great, while our snags are things that didn’t happen as smoothly as we hoped. Tune in to see Joe outline a simple method for tallying your brags and snags and using these to derive innovative ideas for improving your salon.

Joe is also the host of the “Hey Joe!” podcast where he interviews a wide range of pet industry subject-matter experts.

Each month, members get a BRAND NEW JZ10 on a broad range of topics, from keeping your staff happy to nailing your finances. Stay tuned for more!


JZ10: What are They Really Buying Episode 5 – Partnership

Joe Zuccarello’s latest video is live for L2GD Members!

In this JZ10 Groomer Business Tip, Paragon president Joe Zuccarello talks about doing things together, communicating with customers and staff in a way that satisfies everyone involved. People don’t like being told what to do but want to be engaged as partners, given choices and input. This applies to managing your staff as well. Watch to learn how partnership can produce a win-win-win situation—a win for you, the person you’re working with, and the pet.

Joe is also the host of the “Hey Joe!” podcast where he interviews a wide range of pet industry subject-matter experts.

Each month, members get a BRAND NEW JZ10 on a broad range of topics, from keeping your staff happy to nailing your finances. Stay tuned for more!


JZ10: What Are They Really Buying Episode 4 – Expertise

Joe Zuccarello’s latest video is live for L2GD Members!

In this JZ10 Groomer Business Tip, Paragon president Joe Zuccarello talks about the importance of expertise and how you must always keep learning. Your customers like seeing tangible proof of continuing education, such as a certificate on the wall to show you stand out from the competition. Watch for a few ways you can cultivate a culture of learning and harmony among your staff, producing the expertise you are looking for.

Joe is also the host of the “Hey Joe!” podcast where he interviews a wide range of pet industry subject-matter experts.

Each month, members get a BRAND NEW JZ10 on a broad range of topics, from keeping your staff happy to nailing your finances. Stay tuned for more!


JZ10: What are They Really Buying Episode 3 – Peace of Mind

Joe Zuccarello’s latest video is live for L2GD Members!

In this JZ10 Groomer Business Tip, Paragon president Joe Zuccarello shares his thoughts on cultivating peace of mind. Keeping customers and staff in the loop is a great way to make things run more smoothly, as is providing a “better than home” experience. The difference between a salon surviving and thriving could come down to training and support – when your staff is happy and knowledgeable, everyone benefits.

Joe is also the host of the “Hey Joe!” podcast where he interviews a wide range of pet industry subject-matter experts.

Each month, members get a BRAND NEW JZ10 on a broad range of topics, from keeping your staff happy to nailing your finances. Stay tuned for more!


JZ10: What are They Really Buying Episode 2 – Confidence

Joe Zuccarello’s latest video is live for L2GD Members!

In this JZ10 Groomer Business Tip, Paragon president Joe Zuccarello teaches you how to project your confidence. This assures your clients that you’re able to solve their problem and that you can execute the solution well. It also helps boost confidence among your peers or staff, as they look to you as an expert or leader in the salon. Tune in for tips on keeping customers happy and fulfilled!

Joe is also the host of the “Hey Joe!” podcast where he interviews a wide range of pet industry subject-matter experts.

Each month, members get a BRAND NEW JZ10 on a broad range of topics, from keeping your staff happy to nailing your finances. Stay tuned for more!


JZ10: What Are They Really Buying?

Joe Zuccarello’s latest video is live for L2GD Members!

In this JZ10 Groomer Business Tip, Paragon president Joe Zuccarello explains the difference between your internal and external customers and gives you pointers on satisfying and supporting them. He also explains how you, an expert, have a duty to support and engage customers and your employees or associates. When you genuinely care about helping others achieve their success, you will find that it enhances your own in the process!

Joe is also the host of the “Hey Joe!” podcast where he interviews a wide range of pet industry subject-matter experts.

Each month, members get a BRAND NEW JZ10 on a broad range of topics, from keeping your staff happy to nailing your finances. Stay tuned for more!


JZ10: Are You Accidentally Hurting Pets?

Joe Zuccarello’s latest video is live for L2GD Members!

In this JZ10 Groomer Business Tip, Paragon president Joe Zuccarello gives us pointers on how to properly address a pet’s oral health in your salon’s dental services addon without putting them in unnecessary pain. It’s always best to have a veterinarian handle a pet’s dental health, but you can do your part to educate your customers and provide them with the right services.

Joe is also the host of the “Hey Joe!” podcast where he interviews a wide range of pet industry subject-matter experts.

Each month, members get a BRAND NEW JZ10 on a broad range of topics, from keeping your staff happy to nailing your finances. Stay tuned for more!


New Release: Why It’s Important to YOUR Future to Understand Basic Investment Terms

Do you want to know how to make money without lifting a brush or clipper? Don’t get us wrong. We LOVE grooming as much as you do. However, if you’re going to work your duff off – let’s get some of those hard earn bucks working FOR YOU without you having to lift a finger!

Sensible investments can turn your hard-earned cash into more cash!  In this lesson, Jennifer Cobb and Melissa Verplank demystify basic investment terms. Investment is a long game, so it’s critical to understand basic investment terms. Join Jennifer for some insightful tips on making your money work for you.

In this video you will learn:

  • Why so many people struggle with saving money
  • Why it’s important not to rely on Social Security as your retirement plan
  • How compounding interest can positively or negatively impact your future
  • Investing your money can be much like baseball
  • The housing and investment markets have many similarities

Start Learning with Jennifer

If you’re a member, be sure to Log In and check out the video HERE so you can add it to your favorites and get the full details! If you’re not a member, click below to watch a free preview of the video.

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JZ10: Customer Experience Factor (CX) Episode Two – Touch Points

Joe Zuccarello’s latest video is live for L2GD Members!

In this JZ10 Groomer Business Tip, ParagonPetSchool.com president Joe Zuccarello explains what you can do to make a good first impression and follow through at various touch points in your customers’ journey. An incredible customer experience starts with understanding that your front line is your bottom line.

Joe is also the host of the “Hey Joe!” podcast where he interviews a wide range of pet industry subject-matter experts.

Each month, members get a BRAND NEW JZ10 on a broad range of topics, from keeping your staff happy to nailing your finances. Stay tuned for more!


JZ10: Customer Experience Factor (CX) Episode One – Culture

Joe Zuccarello’s latest video is live for L2GD Members!

In this JZ10 Groomer Business Tip, ParagonPetSchool.com president Joe Zuccarello prompts you to think about why you do what you do in your salon. This will not only focus your attention on what’s most important about your work, but also serves as the basis for your business’s culture.

Joe is also the host of the “Hey Joe!” podcast where he interviews a wide range of pet industry subject-matter experts.

Each month, members get a BRAND NEW JZ10 on a broad range of topics, from keeping your staff happy to nailing your finances. Stay tuned for more!


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Join us for our FREE LIVECAST and get inspired by our team of dog-grooming Experts. Learn the tips and tricks other members have used to fuel their success through Learn2GroomDogs.com. We'll send you a reminder an hour before the LIVECAST begins.

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From the atmosphere and lay out of your salon, marketing to attract and keep clients, to how many dogs you are going to do that day, Melissa and Joe will help you map out a plan for Success!

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