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Andrea Cyrill’s Story

Check out this great story from Andrea Cyrill, a Member! Thank you for sharing your journey with us, and we’re happy to have helped you achieve your dream.

When Andrea Cyrill Khurana started her dog grooming career, she was one of two dog groomers in Mumbai, India. Andrea had a passion to learn and take care of dogs, but to do so, she would have to be a trailblazer for the grooming industry in India.
“Grooming doesn’t happen a lot in India,” she said. “It’s isn’t a huge industry yet.”

In 2008, she attended a grooming school in Australia to get her certification and returned to India. Initially, Andrea ran a mobile grooming van in India, and throughout her business, she refined her skills by using Paragon’s video streaming service.
Today, 12 years later, Andrea runs a grooming school, salon and boarding kennel. Andrea said that she uses videos in her classes to teach her students when appropriate for the lesson.

“I’ve been a subscriber since 2008, and I keep using it,” Andrea said. “Most of the time I use it for schooling. They just have so many fun things to watch and to learn. It’s really helpful.”

Andrea said she has a desire to grow the industry and love for dogs in her area, but the education can be difficult to get, and this is why has been a valuable resource to her personal career, her students and her business.

“It’s not easy for us to go to Australia or U.S. because of money and time constraints, there is a lot of problems we face,” She said. “I’m really grateful there is a place to go and find stuff that is relevant to us. Mellissa is doing an awesome job. It’s a godsend.”

Over the last dozen years, Andrea has seen dog grooming grow, making a positive environment for groomers to be for healthy competition but also learning off each other and bouncing ideas back and forth on new styles and ways of grooming.

“All the groomers love animals, dogs or cats,” Andrea said. “We are bound together for our love and passion for animals. We all have something in common, we all are following our hearts.” Andrea now has founded the Professional Pet Groomers Association of India (PPGAI) in order to regulate grooming standards and build up grooming in the country.

“There are many groomers now who have not gone to school for grooming,” Andrea said. “(The PPGAI is) So we can support our peers, educate our clients, support system to see this through,” she said. “We take pride in this, we educate ourselves, spend money, time and energy educating ourselves, and some people (who aren’t educated groomers) mess it up for everyone, that’s not right.”
Andrea hopes to see dog grooming expand in India, as well as see the PPGAI grow in order to ensure the dogs are safe and healthy and to continue expanding positive care for dogs across the country.

New Groomer Learns New Tricks with

Annette Tucker learned new professional dog grooming tricks from membership in Learn2GroomDogs.comGrowing up, Annette Tucker loved dogs, but also dreamed of becoming a hairdresser for women. At the age of 50, those two passions are what spurred her to make a career change into the dog grooming industry.

After spending 20 years working in 4H youth development, Annette said the stars aligned and she took the leap into an entirely new career path. She attended dog grooming school, which set her up to hit the ground running for her new grooming path.

“Some days it’s super hard work, physically hard work,” Annette said. “But the days I’m building fabulous relationships with pet parents, and the dogs are looking great and the people I work with, it’s all fulfilling.”

Annette said that the career change has been exciting and rewarding for her, however, it does come with certain challenges. She has had to face many adjustments in her grooming education, including the age differences with her colleagues.

“For me, what has been interesting and a challenge in my own mind is that a lot of people start grooming at a young age,” Annette said. “I had a full-time professional career longer than most young groomers have been alive. [We are at a] different generational level in life, which is challenging in an environment where my coworkers are significantly younger than I am.”

During her education, Annette utilized Paragon’s books to study after hours, to better refine her understanding and skills. She said that she is a lifelong learner and soaked in as much information as possible when she could.

“Learning on my own was a natural thing to do,” Annette said. “Having a resource like that has been amazing.”

After her schooling was completed, she was hired at a daycare boarding facility, becoming the sole groomer at the company for six months. She said this further drove her to learn as much as she could on her own, which is why she subscribed to Paragon’s video streaming service.

“It’s a fantastic resource that all dog groomers should continue to learn and use,” she said.

Annette also said her desire for further education stems from the importance of having a trusting relationship between a pet groomer and a pet parent. She said this is because both parent and groomer seek to give the best care possible to the dogs, and it can be scary giving a pet into a stranger’s hands for care.

“It’s really key for a parent to trust their groomer,” Annette said. “As we continue to work with the pet and their parent, we solidify what they are looking for in their pet. I’m really enjoying that component, working with the parent and their pet. We are a team of loving their pet together.”

Now, Annette works at Bark Me Beautiful Pet Grooming Inc., where she works with experienced groomers and continues her lifelong learning journey. has also helped Annette further her education on her own and helped her prepare for certification with the National Dog Groomers Association of America in the sporting and nonsporting groups.

“I’m investing in myself and my further education as a groomer. It’s a fantastic resource that all dog groomers should continue to learn and use,” she said. “I’m fortunate to be working where I am because we all desire to be high quality for our customers.”

Diane Chalmers Russell’s Story

Check out this great story from Diane Chalmers Russell, a Member! Thank you for sharing your journey with us, and we’re happy to have been part of the picture.

What a crazy day and exciting two weeks. A couple of weeks ago I reached out to a local salon owner to inquire about getting started in grooming. I had researched my options of going to a chain store, full-time grooming school, online classes or finding a mentor. She agreed to mentor me and hired me as a bather. I have been watching the videos as my training and applying it at this shop. So far so good. I have been armed with enough knowledge to perform my bathing, drying, brushing and nail trimming tasks without much assistance.

Well, today I arrived for my scheduled plan of 7 dogs to bathe & brush. I was greeted by a panicked receptionist advising me that both groomers called in sick for the day. The only groomer was the owner who was on light duty due to an injury. So, armed with my knowledge and a good mentor, I was able to put clippers to my first dog! Sadly, a very matted Golden Doodle. But, together we got him done.

It’s been a long day. I am ready for a Calgon moment myself. But, excited that I was able and capable to get the work done. I bathed all my bath & brush dogs, bathed all of the clip & trim dogs, and got to shave down the Doodle. Phew…

Thanks Melissa for the good instructions.

Brittanie Eggerding’s Story

Brittanie Eggerding grew up in Sioux Falls, South Dakota, with a passion for animals. She regularly watched her mom groom animals and was determined to make a career that cared for animals.

“I’ve always grown up in the grooming world,” She said. “I always looked up to my mom and her being the groomer.”

As she got older, she mentored with groomers and learned on the job, also gaining instruction from the video subscription to help build her knowledge base.

With the knowledge of how to groom, but looking for her certification, Brittanie decided to leave South Dakota in 2015 and move to Grand Rapids to attend school. She enrolled in Paragon’s educational services that helps groomers with prior experience hone the skills they need to improve before being a certified groomer.

“I used the school as an excuse to move across the country,” She said. “I needed to focus on the aspects of grooming that I needed to improve. I’ve learned a lot and continue to learn.”

Brittanie says that the grooming community overall are people genuinely passionate about animals, therefore they want to help anyone who cares for animals be as well-equipped as possible.

“The community brings together the people who care about the wellbeing of a pet and doing it for the right reasons,” she said. “Everyone is so nice and will build you. It’s a tight knit community of people who want to better their services.”

Now, 28, and recently married, Brittanie works at Whiskers Resort and Pet Spa as a stylist in West Michigan. She said the best part of the job for her is cultivating the culture of love and care for animals through things like styling and grooming.

“When they come in dirty, or matted and scared, sending them home clean, stylized, and comfortable is so rewarding,” she said. “I love seeing the owners that don’t know what to expect and seeing their faces when we are done too.”

Misty Cox’s Story

Misty Cox, a professor teaching professional pet grooming at Greenville Technical College in South Carolina, has used the videos and Paragon books in her curriculum for nearly 7 years.

“It’s a wonderful tool,” Cox said. “Hearing it is one thing, seeing it is another. I’ve been teaching for 14 years, and I have taught the classes with other types of videos, but they weren’t as thorough with the limited amount of time. The videos have been very helpful in my classes.” has become an important tool within Cox’s classroom and curriculum. She said that some students consult YouTube, and that make her cringe, “Anybody can put anything there,” she said. The tools Paragon supplies meet industry standard, making them reliable resources for the students.

“I get the thrill out of teaching the proper way and seeing people succeed,” Cox said. “Most people come in with zero knowledge and its rewarding seeing people succeed.”

Cox said a big problem within the pet grooming industry is that there are no requirements for certifications in order to care for animals. She said the resources provided by Paragon are helping educate people and are invaluable to her classroom.

In addition to, Cox utilizes books Paragon offers as resources to her students.

“Notes from the Grooming Table was the first book that I purchased and what introduced me to Paragon,” Cox said. “I’m thankful for the books, you can see detail and pictures with the instructions, it completely changed the way we teach.”

The pet grooming community within Greenville, South Carolina is growing due to the program within the college, and it is important to Cox to fill the community with quality pet groomers over quantity. The students not only get lectures and video examples, but also have access to a grooming lab for practical application.

The program graduates 24 certified pet groomers a year. These students are equipped with the tools needed to be well-rounded in a field that is largely unregulated. Currently, there is a waiting list to get into the school.

The passion for grooming dogs started with cox almost 16 years ago when she took the program at Greenville Technical College herself, and looking to the future, she is excited to continue spreading that passion for animals by teaching students the proper way to care for them.

Rob Altamura’s Story – Cancer Survivor & New Groomer

“The dogs kept me going,” said Rob Altamura. I am a groomer thanks to Paragon.”

Rob grew up in the construction business, following in his family’s footsteps, until a cancer diagnosis in 2013 brought his world to a screeching halt. At the age of 44, unable to work and fighting colon cancer, Rob was exhausted. “It was a nightmare,” he said.

During the long days home recovering, his wife Bonny was running their small business, “Paw Printz Mobile Pet Styling,” and traveling around Rochester, New York, grooming dogs. Rob said he started grooming his own dogs and learning tricks from his wife but wasn’t able to do much during recovery. He subscribed to the video subscription and started soaking in the information. Slowly, he started going out with Bonny and grooming alongside her.

“That’s where my confidence got spiked,” he said. “The night before the groom she would go through the process with me. I would always reference back to the videos.”

Rob continued to push through biannual chemotherapy while working with Bonny, expanding the business as well as his expertise within the grooming industry. However, 2016 brought another cancer diagnosis. During his recovery from this second bout, Bonny was hospitalized with a back injury that took her away from the business, leaving Rob to continue grooming solo.

“I always say that I was thrown to the wolves,” Rob said. “Honestly if it wasn’t for the videos, we would have probably been out of business. I didn’t realize how much I knew and learned.”

Now, both in recovery, the couple recently attended a Pet Expo, where they met the video instructors and were able to tell their story. Rob was able to get his shirt signed by the people the inspired him to keep doing what he loved.

“Mark, Melissa, Lisa, Judy are my heroes,” he said, thinking about the expo and meeting the people who spread their knowledge of grooming to his family. “I was so excited. I about hit the floor, They are like super heroes to me. I don’t think they will ever know the impact they had on me. I want to stress how much this means to me and Bonny, I want the whole team to know that everything I do from this point out is due to them.”

Both Rob and Bonny now have their own clients and are looking to expand their business with a second van. They credit the videos as their inspiration to keep pushing forward in the face of adversity.

“Dog grooming saved his life,” Bonny said, tearing up with emotion as she and Rob told their story. “It helped him pick himself up and survive.”

Member Spotlight: Josh Morales

Tune in for a full-length interview with member AND instructor Josh Morales! This members-only video showcases Josh’s journey from student to teacher and every step he took along the way. Log in to see the video. Not a member of Explore membership and learn how hundreds of top-producing groomers have taken their careers […]
This post is only available to members. To learn more about joining our community, visit our Membership Page. You will be able to purchase a membership during the open enrollment period.

Debbie Lundy Shares Why Her Learn2GroomDogs Membership Is So Valuable

“I used to train new staff members on my own, but when I found out about, it made things much easier! You can’t even compare it to not having it. It is priceless. It is worth so much more than that little monthly fee that you’re paying.”
-Debbie Lundy, Canine Country Salon Owner

Learn2GroomDogs User Talks About Value

Michelle McCotter from The Salon & Spa at All Pets Considered talks about the value she’s derived from her membership in
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