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Spring Trip

My husband, Marc and I are back from a four-week working road trip. For the past few years, we’ve traveled for almost the entire month of March. After all – who wants to be in Michigan in March? Each Spring, we’ve loaded up our bikes, kayaks, dogs, and filming gear and hit the road.

crystal riverThe trip this year started out with the Atlanta Pet Fair before heading south to Florida. Our itinerary included lots of work but also plenty of downtime. We kayaked with the manatees in Crystal Springs and enjoyed the unbelievable clarity of the Rainbow River. On one of the rivers we kayaked, we came a bit too close to a large alligator sunning himself on the bank. I swear it looked like an old tire sitting on the river bank – until it MOVED! We paddled away very quickly!

JumpingWe attended the Live Oaks International Horse Show where we watched show jumping and the exhilarating marathon driving event. The show jumping took me back to my younger years when I showed hunters and jumpers.  With each stride and jump, I was right there with the rider. Read the rest of this entry »


Bardel Bows – Success Comes from Sweating the Details

Pineola FarmsThe Atlanta Pet Fair was the kickoff for trade shows east of the Mississippi. To my husband Marc and myself, the Atlanta Pet Fair signals a month-long road trip in our motor coach.

I love this trip. As we drive from the frigid north country, we see spring explode as we drive south. Instead of seeing a season slowly wake up, we see it in full bloom in a matter of hours. I get so excited as I see the first daffodils, the first red buds blooming, and the leaves just giving a hint of green. By the time we hit Atlanta, spring is upon us. It’ll only be a matter of time before our kayaks will be in the water and our bikes hit the trails.

After the Atlanta Pet Fair, we schedule film shoots for Learn2GroomDogs.com. We enjoy filming Training Partners in their salons and many of live in the southern section of the United States. We’ve gotten very good at combining work and relaxing downtime for ourselves.

Normally our schedule is very rigid, but this year we cut ourselves some slack. Between the Atlanta Pet Fair and our first film shoot, we had a little bit of unscheduled time. Read the rest of this entry »


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An Easy Way to Create a Poodle Beveled Cuff

As with all grooming techniques, there are many ways to get the job done.

When I was a contest groomer, I always did my Poodle cuffs by hand. I would brush the coat down then give it a quick fluff with my comb. Once it was fluffed, I’d glide a long straight shear in and set the lower edge. Then I’d re-fluff and grab my long curved shears to round and bevel the edges. It was time-consuming.

Done well, the beveled cuffs came out gorgeous. Done poorly, they were a sloppy mess. I had four chances to be perfect with my cuffs – or four chances to really mess up.

For pet dogs, I quickly taught myself another method. It was quick. Fool-proof. And it worked well on most of my shorter stylized pet trims. Read the rest of this entry »


What Is the Difference Between Rakes and Undercoat Rakes?

Illustration 1

Illustration 1

These tools can be confusing. When you read their descriptions in catalogs, they’re so similar…

They do the same thing, don’t they?

No, they don’t. Let me explain.

Both remove undercoat on thick coated dogs. It’s the METHOD of removal that varies. One pulls out dead and shedding coat without cutting the fur. The other has sharp, curved teeth which remove the undercoat but will also cut the coat. One is used primarily on dry coats, both before and after the bath. The other is effective prior to shampooing, during the bathing process, and after the dog is clean and dried.

Illustration 2

Illustration 2

The difference isn’t so much in the names. The names are interchanged all the time. To keep them straight in my own mind, I call them different things. It’s particularly beneficial when giving directions to others to utilize different names. Read the rest of this entry »


The Art of Giving Great Service – The Zingerman Way

bookAbout 6 years ago I read a great book while sailing on my dad’s boat. It was Zingerman’s Guide to Good Leading, Part 1: Building a Great Business.  At one point, my dad picked up the book. He read a few paragraphs I had highlighted when I went below. When I returned a few minutes later, he said, “Good book. They know what they are talking about.” Wow. Coming from my dad, that meant a lot.

Zingerman’s is an institution in Ann Arbor, Michigan. Hailed by Inc. Magazine as The coolest small company in America,” the original business was founded in 1982 with Zingerman’s Delicatessen. Since then, Zingerman’s has expanded to 11 food-related business, 724 staff members, and sales of over $62 million.

Service is a cornerstone of Zingerman’s success. Zingerman’s has earned its reputation for great service by intentionally creating a culture that nurtures amazing service. They teach every one of their team members system “recipes” which are at the heart of their extraordinary service. Read the rest of this entry »


Shredding Shedding Problems

????????This is the time of year the big shedding breeds come in. They’re often the ones that haven’t been groomed in FOREVER. You know the ones – Goldens…arctic-type breeds…Saint Bernards. They have that coat that totally trashes your salon – and maybe even you. There are tricks to getting this type of job done without too much agony.  For anyone who’s missed this blog in the past – it’s a perfect time to revisit my blog on salvage work.

As many of you know, I’m a big dog person.  Working on these large furry dogs is one of my favorite things to do in a grooming salon.  Call me crazy – but I just love the transformation in this type of job.  Over the years, the process rarely makes me cringe, no matter the size or condition of the dog – I see it as a fun challenge! Read the rest of this entry »


Hiring for the Spring Rush

Now HiringDo you experience seasonal climate changes? If you are in the northern hemisphere, I bet you are already feeling the warm weather grooming rush. One week you are slow, then suddenly the sun comes out. The temperature begins to rise. Instantly, your phone starts to ring off the hook.

Let me ask you this.

  • Are you staffed to handle the load?
  • Are you going to be working 12 hour days, six days a week and still not get caught up?
  • Are you booked out solid for 4 weeks or more?
  • Are clients and potential customers getting frustrated or even angry because you can’t book them as quickly as they’d like?

If you answered “yes” to any of those questions, you’re not alone. When the spring rush hits, groomers are in short supply everywhere! Read the rest of this entry »


What are the Benefits of Certification Testing?

booksProfessional certification can be found in almost every industry in the United States. Professions such as auto repair, nursing, and technology – to name a few – all have voluntary or mandatory certification organizations.

The pet grooming certification testing is the process of publicly proving you know what you’re doing.

Period.

The certification process includes education and experience as well as written and practical testing. Successful completion of each phase demonstrates a level of mastery in the grooming profession.

Is the process of passing the certification testing easy? No. It’s challenging and time-consuming. It can be stressful and frustrating.

But why shouldn’t this be the case? If you want to demonstrate mastery of your craft, shouldn’t the process be rigorous? Shouldn’t it mean something? Shouldn’t it be a true reflection of the skill and artistry of your craft? Read the rest of this entry »


The Importance of Downtime

HAMMOCKIn many of my business lectures, I ask my audience how many of them take regular vacations. I’m always shocked when I see how many pet professionals don’t schedule vacations or downtime for themselves.

Did you know roughly half of all Americans don’t take annual vacations? And if they do take vacations, it’s common that they stay connected to work or even bring work along with them! Are you guilty of either of these situations? I have always scheduled downtime for myself. However, I admit I am guilty of being connected to work wherever I am – even when on vacation.

Scheduling time off for yourself is important to your overall physical and mental health. There are many positive effects to your well-being.

Here’s a short list of positive attributes to scheduling down time for yourself.

  • increased productivity
  • open to new ideas and viewpoints
  • increased creativity
  • lower stress levels
  • higher energy
  • improved moods
  • positive relationships with family and friends

I learned early in my career the importance of scheduling time off for myself. I have always been an over-achiever, taxing my system both mentally and physically on a regular basis. Yet, I always maintain an intense pace. Why? I know the importance of unplugging. Read the rest of this entry »


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